Nortel Bankruptcy: Enterprise Services Focused Business Can’t Stand Alone
I’ve read a lot in the past 48 hours about Nortel’s Chapter 11 filing and there is a lot of speculation about the future of Nortel and its next best steps. A popular line of conventional wisdom...
View ArticleIs Remote Infrastructure Management a Market or a Mode of Delivery?
Gartner published a Marketscope on Remote Infrastructure Management (RIM) in the second half of 2008. In 2009, Gartner plans a Magic Quadrant on the same topic. However, we’re having some internal...
View ArticleDimension Data Global Analyst Conference: Best Practice for Providing Quality...
I recently returned home from South Africa. I traveled there to attend Dimension Data’s global analyst conference. Travel time was approximately 45 hours by plane and car to make the meetings and...
View ArticleA Market Sprint to Outsource?
Sprint’s planned reduction in force of 8000 workers, including chief network officer Kathy Walker, is a sure sign that the company must seek outsourcers to maintain operations. Outsourcing has been an...
View ArticleRemote IT Management: The SMB Is The New Enterprise
Yesterday, I finally pushed the revised forecast for Remote IT Management into the Gartner Editing queue. To create the forecast I interviewed about 50 different companies that offer RIM services –...
View ArticleDeveloping Communications Outsourcing Magic Quadrant Criteria
I’m currently working to finalize the vendor criteria for the upcoming ‘Communications Outsourcing and Professional Services’ Magic Quadrants (for North America and Worldwide). The name of these MQs...
View Article2011: The Year of M2M and a New Outsourcing Frontier
Yesterday I attended and presented at the Axeda Connexion 2011 conference in Boston (Twitter #Connexion11). The conference brings together business and technology leaders together to discuss, and...
View ArticleTelecom Expense Management in 2012
A few thoughts about the Telecom Expense Management market in 2012: Managed Mobility Services Becomes a Viable Market Adjacency Continued headwinds in the global economy and a user base hell-bent on...
View ArticleMachine-to-Machine and The Internet of Things in 2012: Big on Hype,...
There is no doubt that the machine-to-machine market, as a component of The Internet of Things, holds a lot of promise for many OEMs, ISVs and ICT service providers. I’m currently writing Gartner’s...
View ArticleThe Internet of Bling: PTC Acquires Axeda
Last Wednesday, PTC announced that the company signed a definitive agreement to acquire Axeda Corporation. Axeda is a small software and services company with outsized visibility in the market to...
View ArticleMagic Quadrant for Managed Mobility Services
Last week I published the second iteration of the Magic Quadrant for Managed Mobility Services. The study sought data, from providers and users, regarding MMS market performance and growth. The study...
View ArticleManaged IoT Services Will Accelerate IoT Adoption
The number of inquiries for managed IoT services is increasing at Gartner. In fact, I’ve received a few inquiries where user organizations want 3rd party service providers to Plan-Build-Operate and Own...
View ArticleIs Remote Infrastructure Management a Market or a Mode of Delivery?
Gartner published a Marketscope on Remote Infrastructure Management (RIM) in the second half of 2008. In 2009, Gartner plans a Magic Quadrant on the same topic. However, we’re having some internal...
View ArticleDimension Data Global Analyst Conference: Best Practice for Providing Quality...
I recently returned home from South Africa. I traveled there to attend Dimension Data’s global analyst conference. Travel time was approximately 45 hours by plane and car to make the meetings and...
View ArticleA Market Sprint to Outsource?
Sprint’s planned reduction in force of 8000 workers, including chief network officer Kathy Walker, is a sure sign that the company must seek outsourcers to maintain operations. Outsourcing has been an...
View ArticleRemote IT Management: The SMB Is The New Enterprise
Yesterday, I finally pushed the revised forecast for Remote IT Management into the Gartner Editing queue. To create the forecast I interviewed about 50 different companies that offer RIM services –...
View ArticleDeveloping Communications Outsourcing Magic Quadrant Criteria
I’m currently working to finalize the vendor criteria for the upcoming ‘Communications Outsourcing and Professional Services’ Magic Quadrants (for North America and Worldwide). The name of these MQs...
View Article2011: The Year of M2M and a New Outsourcing Frontier
Yesterday I attended and presented at the Axeda Connexion 2011 conference in Boston (Twitter #Connexion11). The conference brings together business and technology leaders together to discuss, and...
View ArticleTelecom Expense Management in 2012
A few thoughts about the Telecom Expense Management market in 2012: Managed Mobility Services Becomes a Viable Market Adjacency Continued headwinds in the global economy and a user base hell-bent on...
View ArticleMachine-to-Machine and The Internet of Things in 2012: Big on Hype,...
There is no doubt that the machine-to-machine market, as a component of The Internet of Things, holds a lot of promise for many OEMs, ISVs and ICT service providers. I’m currently writing Gartner’s...
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